Mobell bike strike after the restoration of normal use caused by the excessive number of (video)-midd-885

Mobell bike "strike" after the restoration of normal use caused by the excessive number of September 19th at 6 in the evening, many people found that the streets of v-mobile bicycle. No matter how the scan code is unable to unlock. Until the night, v-mobile bicycle still does not lock. In fact, not only in Shanghai, but also in Beijing at the same time. 20 10 p.m., v-mobile WeChat announced that the number of public bike, because the service resource, resulting in unable to lock after bicycle unable to bear costs in the APP display, and can not be unlocked. After the night investigation, service 20 in the morning 1 points in full recovery. At noon yesterday, the reporter in Minhang and near Qingpu has used 3 car Mobell bicycle, found no abnormal phenomenon cannot be unlocked or paid. "The car has been locked, still billing" "APP can not reserve the car, out of the subway station swept a street, the car’s two-dimensional code can not unlock."." Many people reflect on the evening of 19, about 6 points, found Mobell cycling APP can not see their own user information, but also to any vehicle positioning. Some people see the roadside parked bike, want to try to open the APP scan code unlock, but after sweeping many times, not to show "service temporarily can not use" is "request timeout", the bicycle can not be opened. Some people also encountered problems in the payment process, netizens @ Fu said, "the car has been locked, but still billing, account balance also inexplicable into -3 yuan and actual consumption does not match, this is to see mood deduction?"" Netizen @ Lin 24 smile says: "the car is clearly locked, how to show in riding, but also out of a" -1 "credit score." Faced with this situation, many people said it was "the first time."". Netizen @ millet _Mickey quipped: "exhaust general! I saw a man riding on the crossroads can not open the car in front of the two-dimensional code pounded, the picture is so beautiful, can not bear to look." Payment fee problem is still in solution 20 afternoon, reporters on user fees, credit problems called Mobell public relations manager. The person in charge said: "because the user encountered the situation is not the same, it is recommended to respond through the customer service system, such as the use of APP"!" Button to report the problem to us, or call through the customer service, we will solve all of them as soon as possible." It is reported that very few users appear credit points show "-1" situation, after the service returned to normal, the credit rating show has returned to normal, did not affect the user’s credit score, the situation is only found in two cases. A present from WeChat, APP, customer service platform received much user feedback (complaints), v-mobile bicycle is not convenient to disclose the specific data. As of 20, 6 in the afternoon, reporters call the v-mobile bicycle service hotline 400-102-6180, has been the voice prompt "I’m very sorry, now a whole busy." Access to the credit system caused by downtime? Before there are users of the v-mobile bicycle the poor network, the user account data cannot be displayed. The September 19th day, v-mobile bike just reached a strategic cooperation with Qianhai Mobell user credit, credit data, will be included in the personal credit system of Qianhai credit, whether it is due to access to the credit system and lead to downtime? To this end, v-mobile)

摩拜单车“大罢工”后恢复正常 使用人数过多所致 9月19日傍晚6点左右,不少市民发现街头的摩拜单车无论怎么扫码,就是无法开锁。直到深夜,摩拜单车仍然无法正常开锁。事实上,不仅在上海,同一时间北京也出现了相同情况。20日10点左右,摩拜单车微信公众号发布消息称,由于服务资源紧张,导致单车无法在APP 显示、无法开锁以及关锁后无法结费。经过连夜排查,服务于20日凌晨1点全面恢复。昨天中午,记者在闵行和青浦附近先后使用了3辆摩拜单车,未发现无法解锁或付费异常等现象。“车已锁了,还在计费”“APP无法预约车了,出地铁站扫了一条街车子的二维码也无法解锁。”不少市民反映,19日傍晚6点左右,发现摩拜单车APP看不见自己的用户信息,也定位不到任何车辆。有些市民看到路边停放的单车,想尝试打开APP进行扫码解锁,但扫了多次后,不是显示“服务暂不能用”就是“请求超时”,单车均无法打开。有的市民在付费过程中也遇到了问题,网友@傅闹表示,“车已经锁了,却还在计费,账户余额也莫名变成-3元和实际消费不符,这是看心情扣分?”网友@林晨24的微笑则表示:“车子明明锁好了,怎么还显示在骑行中,而且还冒出个‘-1’的信用积分。”遇到这种情况,不少市民表示还是“第一次”。网友@小米_Mickey调侃道:“抽风一般!就看到十字路口一溜人骑在开不了的车上对着二维码猛拍,画面太美,不忍直视。”支付结费问题仍在解决20日下午,记者就用户付费、信用积分异常等问题电话联系了摩拜公关部经理。该负责人表示:“因为用户遇到的情况并不相同,建议通过客服系统进行反应,如使用APP上的“!”按钮将问题上报给我们,或者通过客服致电,我们将会尽快一一解决。”据悉,极个别用户出现的信用分显示“-1”的情况,在服务恢复正常后,信用分显示已恢复正常,并未影响用户的信用分,该情况目前只发现两例。关于目前从微信、APP、客服等平台接到多少的用户反馈(投诉),摩拜单车尚不方便透露具体数据。截至20日下午6点,记者致电摩拜单车的客服热线400-102-6180,一直语音提示“非常抱歉,现在座机全忙。”接入征信系统致宕机?之前也有用户反映摩拜单车出现了网络不畅的情况,用户账户数据等无法正常显示。而9月19日当天,摩拜单车恰好与前海征信达成战略合作,摩拜的用户信用数据,将被纳入前海征信的个人征信系统,是否是由于接入征信系统而导致宕机?为此,摩拜单车方面声明称,造成19日傍晚的大面积宕机是因APP访问使用人数过多,导致服务器过载、系统反应比较慢。“我们和前海征信的合作主要是针对摩拜单车用户信用的负面记录,就是前海征信会以摩拜单车用户的负面记录作为信用体系一个参考。而昨晚出现的事故正如我们官方发布的消息中说到的,服务资源紧张导致单车无法正常使用。随后为了进一步优化架构、升级系统,我们在发布关闭服务消息后连夜排查故障,在20日凌晨一点全面恢复。针对信息安全问题,摩拜单车在公司成立之初就考虑到了这个问题,也有足够的技术支撑。 江西抚州:电梯停摆“罢工”孕妇被困其中 (该视频仅供延展)动动手指,随时查询交通违法! 扫一扫下方二维码,关注腾讯大申网! 欢迎关注腾讯大申网微信(微信号:dashenw)相关的主题文章: